For dealerships navigating today’s market, building profitability at every stage of the vehicle lifecycle is key. With Connected Dealer Services, you’re equipped to do just that—from securing your lot to creating loyal, long-term customers. Here’s how our award-winning platform can generate revenue for your dealership at every stage of the vehicle lifecycle.
Protect Your Lot and Inventory with Real-Time Tracking and Theft Prevention
Vehicle theft poses a significant threat to dealerships, with the National Insurance Crime Bureau reporting over 1 million vehicles stolen in 2023, marking a 1% increase from the previous year. This surge not only results in substantial financial losses but also undermines customer trust and tarnishes your dealership’s reputation. Our platform offers real-time tracking and geofencing capabilities to safeguard your inventory, mitigate potential losses, and maintain your dealership’s reputation.
Boost Sales Revenue with a Customer-Focused Add-On
Connected Dealer Services continues to bring value to your customers and profit to your dealership in the F&I office. As customers increasingly look for added value in their vehicle purchases—especially security and service features—our platform offers these benefits as a valuable add-on, helping improve the ownership experience. Add-ons like these aren’t just customer pleasers; they’re profit drivers. According to a recent NADA report, F&I products and services, such as extended warranties and service contracts, account for 25-30% of a dealership’s total gross profit on average, despite representing a smaller portion of sales volume. With a proven track record of boosting dealership revenue by an average of $1,200 per vehicle retail, our platform positions you to meet customer demand while maximizing your dealership’s bottom line.
Drive Customer Retention with Personalized, Zero-Cost Service Marketing
The final stage of the vehicle lifecycle often brings the greatest profitability potential: customer retention and service. Once your customers take home their vehicle, Connected Dealer Services helps your service department stay top-of-mind. Our platform’s real-time vehicle health monitoring and customer marketing campaign tool allows you to send proactive maintenance reminders based on actual mileage and vehicle condition, directly to your customers’ phones. Instead of relying on expensive traditional advertising, you can initiate timely, personalized service reminders at no additional cost, giving your customers peace of mind and keeping them coming back for regular maintenance.
According to a report by Bain & Company, repeat customers spend an average of 67% more than new customers, making retention efforts highly profitable for dealerships. This direct-to-customer connection not only saves on advertising costs but also builds trust and loyalty—ensuring your customers know their vehicle’s health is prioritized by your dealership, driving greater profitability in the long term.
A Strategy for Long-Term Profitability Across the Vehicle Lifecycle
From lot security and F&I profit to ongoing customer engagement, Connected Dealer Services helps dealerships make the most of every stage in the vehicle lifecycle. By providing essential security, increasing customer value, and strengthening service retention, our platform supports your dealership’s financial health and long-term success.
